Social media is not the only place for public relations
professionals to communicate with the public.
People in any profession can use blogs to write about interests and
concerns of certain individuals. The use
of the Internet has allowed an increase in productivity and two-way
communication, amongst many other benefits (Porter, Chung, and Sweetser, 2009,
para. 1).
These benefits are great for public relations professionals
because it enables them to be audience-centered in their communication and
gives the audience a chance to respond or comment at any time. Weblogs have been around for years, but have
recently grown in popularity amongst readers.
There are 57 million blog readers according to the Pew Internet and
American Life Report ([31] Lenhart, 2006) (Porter, Chung, and Sweetser, 2009,
para. 5). The credibility of these blogs has also grown and many people have
been reading these for information over the traditional news markets. Practitioners can use blogs for research
purposes, to engage bloggers or even host an organizational blog. There have been many people that have
attempted to make a presence as a blogger; this is a list of 30
of the most influential bloggers.
The blogs create another way for the PR professionals to
complete the tasks that they already perform.
“That is, blogs represent an opportunity for communication professionals
to monitor less formal, word-of-mouth type of communication about their
organizations or clients” (Porter, Chung, and Sweetser, 2009, para. 6). This is something that is already done on
social media like Facebook, so this is another place to receive the opinions of
different followers.
Companies often create blogs for their followers to read,
but they do not talk about the company itself.
It is a place for the followers to express their feelings about recent
interactions or concerns. Blogs are
another method for PR professionals to show the consumers their value and respond
to the comments. There are many
different benefits
to creating a company blog, for instance gaining the traffic to the company
website by reaching the targeted audience on different social mediums.
Blogs are a great place for people to speak their minds
about politics, events and interests. On
the other hand, for public relations professionals it is used to gain
information on the public that is served and another way to connect with them
to build the relationship.
References
Comcowich, W. The 30 most influential bloggers in public relations.
Retrieved from Website: http://www.cyberalert.com/blog/index.php/media-monitoring-news-the-30-most-influential-bloggers-in-public-relations/
Eridon, C. (2013). Why blog? The benefits of blogging for
business. Retrieved from Website: http://blog.hubspot.com/marketing/the-benefits-of-business-blogging-ht
Porter, L., Chung, D., & Sweetser, K. (2009). The
blogosphere and public relations. Journal of Communication Management, 13(3),
250-267. doi:http://dx.doi.org/10.1108/13632540910976699
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